IGI Certified Diamonds Only
FAQs
Frequently Asked Questions.
At Siyona Diamonds, we want to ensure that your jewelry shopping experience is smooth and enjoyable. Below are some of the frequently asked questions to help guide you through your purchase and care for your precious diamonds and jewelry.
Shipping Worldwide
Yes, Siyona Diamonds proudly offers worldwide shipping! We deliver to a wide range of international destinations with reliable and secure courier services to ensure that your jewelry reaches you safely and on time.
We only use diamonds that meet the highest industry standards. Our diamonds are carefully selected for their brilliance, clarity, color, and cut. Each diamond is certified by reputed gemological institutes to ensure authenticity and quality.
Yes, all of our diamonds are ethically sourced. We strictly adhere to the Kimberley Process, ensuring that our diamonds are conflict-free and responsibly mined.
Yes, each diamond you purchase from Siyona Diamonds comes with a certification from recognized organizations such as GIA (Gemological Institute of America) or IGI (International Gemological Institute).
Absolutely! We offer customization services to create unique jewelry pieces that reflect your personal style. From selecting the perfect stone to designing the setting, our experts will guide you through every step of the process.
We offer a 30-day return policy on all of our jewelry, provided that the items are in their original condition. Custom-made pieces, however, may have different return terms, which we will discuss at the time of purchase.
Yes, we provide free resizing services for rings within the first 30 days of purchase. For more intricate adjustments, our team of skilled artisans will work to ensure the perfect fit.
To keep your diamond jewelry looking as brilliant as the day you bought it, we recommend regular cleaning using warm water, mild detergent, and a soft brush. Avoid exposing your jewelry to harsh chemicals or extreme temperatures.
Yes, all our jewelry comes with a lifetime warranty against manufacturing defects. This covers issues such as loose settings or broken prongs. However, this warranty does not cover regular wear and tear or accidental damage.